Returning to the path of improvement

Returning to the path of improvement

Many leaders try on new behaviors as part of their self-improvement. These behaviors form a vulnerable veneer that easily strips away during times of stress. If the leader is resilient, they may treat the moment as a bump on the road. If less so, they may abandon the...

Letting go of control

In times of great uncertainty, we search for certainty. That search often ends with our need to control anything we can. And control shows up as more command than consult decisions, more stringent approval policies, telling more than listening, turning memos into...
Conquering the Fear of Rapid Decision Making

Conquering the Fear of Rapid Decision Making

Leaders are required to make decisions and deliver results. When we face a problem, we make decisions, we act, and we succeed, fail, and sometimes learn. As we reflect on a decision, we often find that the determination and subsequent actions were available to us...
A Quick Guide to Why Coaching Does Not Work

A Quick Guide to Why Coaching Does Not Work

I’ve coached leaders from both sides now, from give and take, and still somehow, I really don’t know clouds at all…wait, lost my way for a moment. I’ve worked with leaders as an internal and external coach for over 20 years. I’m here to tell you that coaching doesn’t...
You want to go where everybody knows your name

You want to go where everybody knows your name

Sometimes you want to go where everybody knows your name. It’s not just a lyric from the television show, “Cheers,” it’s a sound starting place for creating trust as you build a high-performing team. Dale Carnegie once said, “A person’s name is to him or her the...