Leadership Talk

My thesis is that over 90% of business issues have poor communication as a root cause. It follows that even small improvements in communication effectiveness drive outsized team results. Sometimes we choose to say nothing out of fear, shame, or concern about hurt...

Leaders are required to make decisions and deliver results. When we face a problem, we make decisions, we act, and we succeed, fail, and sometimes learn. As we reflect on a decision, we often find that the determination and subsequent actions were available to us...

I’ve coached leaders from both sides now, from give and take, and still somehow, I really don’t know clouds at all…wait, lost my way for a moment. I’ve worked with leaders as an internal and external coach for over 20 years. I’m here to tell you that coaching doesn’t...

Sometimes you want to go where everybody knows your name. It's not just a lyric from the television show, “Cheers,” it’s a sound starting place for creating trust as you build a high-performing team. Dale Carnegie once said, “A person’s name is to him or her the...