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David Porter

Improving Organizational Memory

A diner arrives for breakfast in a five-star hotel restaurant. She has numerous severe food allergies and no meals off for good behavior. Every day takes vigilance and patience to stay healthy. For this celiac, a bite of wheat gluten begins a four-day cycle of body distress, pain, and brain

Super-Criteria for Leadership Recruiting

Photo credit: Chris Barbalis/StockSnap.io The leadership recruiting process unleashes many emotions in a hiring manager. When we start the process, we are hopeful of finding great people. As it continues, we experience frustration as we screen more resumes than we expected. When we connect with a candidate on

The Four-Word Question

The quality of questions we ask determines the effectiveness of our leadership and lives. As leaders, we are paid to deliver results for our people, companies, customers, owners, and communities. Along the way, we ask any number of questions, often ones that don’t serve us because we frame them

Uber, Words, and Snowflakes

Last week, Uber board member Arianna Huffington held an all-hands meeting with employees to outline the steps that will be taken to change the culture to one of inclusiveness and collaboration. While the sexist comment made to her by another board member, David Bonderman, received attention, something else stood out

The Respect in Responsiveness

Many issues arise each day to challenge our problem-solving and coping skills at work. If I were asked to force rank which of the problems, when left unresolved, have the most substantial long-term negative impact on a company, it would be reduced responsiveness. Other candidates like missed deadlines, stressful interpersonal

Leading from Crisis or Reserve

Photo credit: David Porter During a trip to Santa Fe, New Mexico, the raw beauty of the place struck me, but the most profound impression was the amount of reserve built into the area. The reserve stood out in the roadways, the Albuquerque airport, and everywhere we traveled in the

Focus on Getting Better, Not Looking Good

In my whole life, I have known no wise people (over a broad subject matter area) who didn’t read all the time — none, zero. Charlie Munger of Berkshire Hathaway I read this quote recently, and my thoughts turned, as they often do, to the implications lifelong learning has on